Privacy Policy

Pristine Peaks Cleaning Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under Utah and U.S. law.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out a form, book a service, or contact us, we may collect:

Name
Email address
Phone number
Service address
Payment details (processed securely through third-party providers)

b. Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages viewed
Time spent on the site
Device and operating system

This data helps us understand and improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Respond to your inquiries
Schedule and perform services
Process payments
Send service confirmations and updates
Improve our website and services
Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your data only with:

Service providers (e.g., payment processors, scheduling software)
Legal or regulatory authorities if required by law
Contractors or employees providing cleaning services

All third-party partners are required to protect your data.

4. Cookies & Tracking Technologies

We may use cookies and similar tools to:

Analyze website traffic (e.g., Google Analytics)
Improve functionality and user experience

You can control cookie settings through your browser.

5. Your Rights

Under the Utah Consumer Privacy Act (UCPA) and other applicable laws, you have the right to:

Know what personal data we collect
Request access to or deletion of your information
Opt out of any data sharing for marketing purposes

6. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. You use our site and services at your own risk.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.” Continued use of our site or services indicates acceptance of the updated policy.